BACKGROUND:
FilmingLife Academy (“Us”, “We”, or “Our”) understands that your
privacy is important to you and that you care about how your personal data is
used. We respect and value the privacy of everyone who visits this website,
www.filminglifeacademy.com (“Our Site”) and the FilmingLife Academy platform
(“Our Platform”) and will only collect and use personal data in ways that are
described here, and in a way that is consistent with our obligations and your
rights under the law.
Please read this Privacy Policy carefully and ensure that you
understand it. Your acceptance of this Privacy Policy is deemed to occur upon
your first use of Our Site. Also, you will be required to read and accept this
Privacy Policy when signing up for a Trial Account of Our Platform. If you do
not accept and agree with this Privacy Policy, you must stop using Our Site and
Platform immediately.
Definitions
and Interpretation
In this Policy the following terms shall have the following
meanings:
Information
About Us
Our Site and Our Platform are owned and operated by FilmingLife
Pty Ltd.
Registered address: PO BOX 931, Stanhope Gardens, NSW 2768 Australia.
Email address: [email protected]
What Does This
Policy Cover?
This Privacy Policy applies only to
your use of Our Site and Platform. Our Site and Platform may contain links to
other websites. Please note that we have no control over how your data is
collected, stored, or used by other websites and we advise you to check the
privacy policies of any such websites before providing any data to them.
What is Personal
Data?
Personal data is defined by the
General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as
‘any information relating to an identifiable person who can be directly or
indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms,
any information about you that enables you to be identified. Personal data
covers obvious information such as your name and contact details, but it also
covers less obvious information such as identification numbers, electronic
location data, and other online identifiers.
What Are My Rights?
Under the GDPR, you have the
following rights, which we will always work to uphold:
1. The right to be
informed about our collection and use of your personal data. This Privacy
Policy should tell you everything you need to know, but you can always contact
us to find out more or to ask any questions using the details in the 'How do I contact you' section.
2. The right to access
the personal data we hold about you. Part 13 will tell you how to do this.
3. The right to have
your personal data rectified if any of your personal data held by us is
inaccurate or incomplete. Please contact us using the details in the 'How do I contact you' section to
find out more.
4. The right to be
forgotten, i.e. the right to ask us to delete or otherwise dispose of any of
your personal data that we have. Please contact us using the details in Part 15
to find out more.
5. The right to
restrict (i.e. prevent) the processing of your personal data.
6. The right to object
to us using your personal data for a particular purpose or purposes.
7. The right to data
portability. This means that, if you have provided personal data to us directly,
we are using it with your consent or for the performance of a contract, and
that data is processed using automated means, you can ask us for a copy of that
personal data to re-use with another service or business in many cases.
8. Rights relating to
automated decision-making and profiling. We do not use your personal data in
this way.
For more information about our use of
your personal data or exercising your rights as outlined above, please contact
us using the details provided in the 'How do I contact you' section.
Further information about your rights can also be obtained from the Information
Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you
have the right to lodge a complaint with the Information Commissioner’s Office.
What Data Do We
Collect?
Depending upon your use of Our Site
and Platform, we may collect some or all of the following personal and
non-personal data (please also see Part 14 on our use of Cookies and similar technologies):
·
Name;
·
Address;
·
Email address;
·
Telephone number;
·
Business name;
·
Payment information;
·
Information about your preferences
and interests;
·
IP address;
·
Web browser type and version;
·
Operating system;
·
A list of URLs starting with a
referring site, your activity on Our Site, and the site you exit to.
How Do You Use My
Personal Data?
Under the GDPR, we must always have a
lawful basis for using personal data. This may be because the data is necessary
for our performance of a contract with you, because you have consented to our
use of your personal data, or because it is in our legitimate business
interests to use it. Your personal data may be used for one of the following
purposes:
·
Providing and managing your Account
on Our Platform;
·
Providing and managing your access to
Our Site and Platform;
·
Personalising and tailoring your
experience on Our Site and Platform;
·
Supplying Our Platform for your usage
and services to you. Your personal details are required in order for us to
enter into a contract with you.
·
Personalising and tailoring Our
Platform and services for you.
·
Communicating with you. This may
include responding to emails, support tickets or calls from you.
·
Supplying you with information by
email that you have opted-in to (you may unsubscribe or opt-out at any time by
sending an email to [email protected]
·
Analysing your use of Our Site and
Platform and gathering feedback to enable us to continually improve Our Site
and Platform your overall user experience.
With your permission and/or where
permitted by law, we may also use your personal data for marketing purposes,
which may include contacting you by email with information, news, and offers on
Our Platform and Services. You will not be sent any unlawful marketing or spam.
We will always work to fully protect your rights and comply with our
obligations under the GDPR and the Privacy and Electronic Communications (EC
Directive) Regulations 2003, and you will always have the opportunity to
opt-out.
Third Parties whose digital tools we
use on Our Site and Platform may use third-party Cookies, as detailed below in
Part 14. Please refer to Part 14 for more information on controlling cookies.
Please note that we do not control the activities of such third parties, nor
the data that they collect and use themselves, and we advise you to check the
privacy policies of any such third parties.
Your FilmingLife
Academy Content
The Information you provide through our FilmingLife Academy platform, including
your photographs, films, comments and reviews is retained and can be used by
FilmingLife Academy in order to feature you on a connected social platform
(facebook and Instagram).
It is the responsibility of the user
to have collected consent by all subjects of their photos and films uploaded to
the FilmingLife Academy platform. All subjects in photos or films are assumed
to have consented to be published on the FilmingLife Academy, and also
consented to be used by FilmingLife Academy in order to feature you on a connected
social platform (facebook and Instagram).
If you do not wish for your content
to be featured on a connected social platform please contact us to opt out at [email protected].
How Long Will You
Keep My Personal Data?
We will not keep your personal data
for any longer than is necessary in light of the reason(s) for which it was
first collected. Your personal data will therefore be kept for the following
periods (or, where there is no fixed period, the following factors will be used
to determine how long it is kept):
·
For as long as you keep a paid or
trial account with Our Platform.
·
For as long as you remain subscribed
(have positively opted-in) in our emailing list and wish to receive news and
offers from us.
·
If none of the above is, then we will
keep your data for maximum period of two years following your initial
communication or signup/personal data submission.
How and Where Do
You Store or Transfer My Personal Data?
We share your data with external third
parties, as detailed below in Part 10, that are based outside of the EEA. The
following safeguards are applied to such transfers:
We will only transfer your personal
data to countries that the European Commission has deemed to provide an
adequate level of personal data protection. More information is available from
the European Commission.
Additionally, we use specific
contracts with external third parties that are approved by the European
Commission for the transfer of personal data to third countries. These
contracts ensure the same levels of personal data protection that would apply
under the GDPR. More information is available from the European Commission.
Where we transfer your data to a
third party based in the US, this may be protected if they are part of the
EU-US Privacy Shield. This requires that third party to provide data protection
to standards similar to those in Europe. More information is available from
the European Commission.
Please contact us using the details
below in Part 15 for further information about the particular data protection
mechanism used by us when transferring your personal data to a third country.
Do You Share My
Personal Data?
We may sometimes contract with the
following third parties to supply certain features of Our Site, Platform and
services. These may include payment processing, delivery, and marketing. In
some cases, those third parties may require access to some or all of your
personal data that we hold.
·
Stripe.com (online payments)
·
Google Analytics (website user
analytics)
·
Intercom (Customer help center and support tickets)
If any of your personal data is
required by a third party, as described above, we will take steps to ensure
that your personal data is handled safely, securely, and in accordance with
your rights, our obligations, and the third party’s obligations under the law,
as described above in Part 9.
If any personal data is transferred
outside of the EEA, we will take suitable steps in order to ensure that your
personal data is treated just as safely and securely as it would be within the
UK and under the GDPR, as explained above in Part 9.
In some limited circumstances, we may
be legally required to share certain personal data, which might include yours,
if we are involved in legal proceedings or complying with legal obligations, a
court order, or the instructions of a government authority.
How Can I Control
My Personal Data?
In addition to your rights under the
GDPR, set out in Part 5, when you submit personal data via Our Site and
Platform, you may be given options to restrict our use of your personal data.
In particular, we aim to give you strong controls on our use of your data for
direct marketing purposes (including the ability to opt-out of receiving emails
from us which you may do by unsubscribing using the links provided in our
emails, at the point of providing your details, or and by managing your
Account).
Can I Withhold
Information?
You may access certain areas of Our
Site without providing any personal data at all. However, to use all features
and functions available on Our Site and Platform you may be required to submit
or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14 of this
policy.
How Can I Access My
Personal Data?
If you want to know what personal
data we have about you, you can ask us for details of that personal data and
for a copy of it (where any such personal data is held). This is known as a
“subject access request”.
All subject access requests should be
made in writing and sent to the email shown in the 'How do I contact you' section.
We will respond to your subject
access request within 21 days and, in any case, not more than one month of
receiving it. Normally, we aim to provide a complete response, including a copy
of your personal data within that time. In some cases, however, particularly if
your request is more complex, more time may be required up to a maximum of
three months from the date we receive your request. You will be kept fully
informed of our progress.
How Do You Use
Cookies?
Our Site and Platform may place and
access certain first-party Cookies on your computer or device. First-party
Cookies are those placed directly by us and are used only by us. We use Cookies
to facilitate and improve your experience of Our Site and Platform, and to
provide and improve our products and services. We have carefully chosen these
Cookies and have taken steps to ensure that your privacy and personal data is
protected and respected at all times.
By using Our Site and Platform, you
may also receive certain third-party Cookies on your computer or device.
Third-party Cookies are those placed by websites, services, and/or parties
other than us. Third-party Cookies are used on Our Site for analytics and for
marketing purposes. For more details, please refer to the table below. These
Cookies are not integral to the functioning of Our Site and Platform and your
use and experience of Our Site and Platform will not be impaired by refusing
consent to them.
All Cookies used by and on Our Site
are used in accordance with current Cookie Law.
Before Cookies are placed on your
computer or device, you will be shown a banner requesting your consent to set
those Cookies. By giving your consent to the placing of Cookies you are
enabling us to provide the best possible experience and service to you. You
may, if you wish, deny consent to the placing of Cookies; however certain
features of Our Site and Platform may not function fully or as intended.
Certain features of Our Site and
Platform depend on Cookies to function. Cookie Law deems these Cookies to be
“strictly necessary”. These Cookies are shown in the table below. Your consent
will not be sought to place these Cookies, but it is still important that you
are aware of them. You may still block these Cookies by changing your internet
browser’s settings as detailed below, but please be aware that Our Site may not
work properly if you do so. We have taken great care to ensure that your
privacy is not at risk by allowing them.
(Cookie declaration last updated on
24/05/2018)
The following first-party Cookies may
be placed on your computer or device:
Name of Cookie
Purpose
Strictly Necessary
Expires
PHPSESSID
Preserves users states across page requests
Yes
When you close your browser
debug
Helps with the identification and resolution of potential bugs
Yes
When you close your browser
and the following third-party Cookies
may be placed on your computer or device:
Name of Cookie
Provider
Purpose
Expires
wordfence_verifiedHuman
Learnworlds.com
Used by WordFence to verify that interactions are coming from real
human users and not bots
When you close your browser
analytics/v1/observations/capture
api.leadpages.io
Used by site’s popups and download forms.
When you close your browser
centerVisitorId
js.center.io
Used by site’s popups and download forms.
Persistent
JSESSIONID
learnworlds.agilecrm.com
Preserves users states across page requests
When you close your browser
5q129tl640cemcatr8a01qfje1-agile-crm-guid
learnworlds.com
Used by Agile CRM to preserve user sessions across pages
5 years
5q129tl640cemcatr8a01qfje1-agile-crm-session_id
learnworlds.com
Used by Agile CRM to preserve user sessions across pages
When you close your browser
5q129tl640cemcatr8a01qfje1-agile-crm-session_start_time
learnworlds.com
Used by Agile CRM to preserve user sessions across pages
When you close your browser
5q129tl640cemcatr8a01qfje1-agile-original-referrer
learnworlds.com
Used by Agile CRM to preserve user sessions across pages
5 years
__cfduid
usefomo.com
Used by the content network, Cloudflare, to identify trusted web
traffic.
1 year
Fomo.hstry-count-since-first-event-10271
learnworlds.com
Used by Fomo for showing user notifications
Persistent
Fomo.hstry-first-timestamp-10271
learnworlds.com
Used by Fomo for showing user notifications
Persistent
Fomo.snv-10271-53613523
learnworlds.com
Used by Fomo for showing user notifications
Persistent
ci_session
refersion.com
Preserves users states across page requests
When you close your browser
AWSELB
learnworlds.refersion.com
Used to distribute traffic to the website on several servers in order
to optimise response times
When you close your browser
wistia-http2-push-disabled
wistia.com
Used for showing the Wistia video player
When you close your browser
loglevel
learnworlds.com
Used for showing the Wistia video player
Persistent
muxData
learnworlds.com
Used for showing the Wistia video player
20 years
statsQueue
learnworlds.com
Used for showing the Wistia video player
Persistent
wistia
learnworlds.com
Used for showing the Wistia video player
Persistent
__distillery
learnworlds.com
Used for showing the Wistia video player
1 Year
Our Site and Platform uses analytics
services provided by Google. Website analytics refers to a set of tools used to
collect and analyse anonymous usage information, enabling us to better
understand how Our Site and Platform is used. This, in turn, enables us to
improve Our Site and Platform and the products and services offered through
them.
The analytics services used by Our
Site and Platform use Cookies to gather the required information. You do not
have to allow us to use these Cookies, however whilst our use of them does not
pose any risk to your privacy or your safe use of Our Site and Platform, it
does enable us to continually improve Our Site and Platform, making it a better
and more useful experience for you.
The analytics services used by Our
Site and Platform uses the following Cookies:
Name of Cookie
Purpose
Strictly Necessary
Expires
_ga (2x)
Google Analytics: Registers a unique ID that is used to generate
statistical data on how the visitor uses the website.
No
2 years
_gat (2x)
Google Analytics: Used by Google Analytics to throttle the request
rate
No
When you close your browser
_gid (2x)
Google Analytics: Registers a unique ID that is used to generate
statistical data on how the visitor uses the website.
No
When you close your browser
collect
Google Analytics: Used to send data to Google Analytics about the
visitor’s device and behaviour. Tracks the visitor across devices and
marketing channels.
No
When you close your browser
In addition to the controls that we
provide, you can choose to enable or disable Cookies in your internet browser.
Most internet browsers also enable you to choose whether you wish to disable
all Cookies or only third-party Cookies. By default, most internet browsers
accept Cookies, but this can be changed. For further details, please consult
the help menu in your internet browser or the documentation that came with your
device.
You can choose to delete Cookies on
your computer or device at any time, however you may lose any information that
enables you to access Our Site and Platform more quickly and efficiently
including, but not limited to, login and personalisation settings.
It is recommended that you keep your
internet browser and operating system up-to-date and that you consult the help
and guidance provided by the developer of your internet browser and
manufacturer of your computer or device if you are unsure about adjusting your
privacy settings.
How Do I Contact
You?
To contact us about anything to do
with your personal data and data protection please use the contact details
below.
Email address: [email protected]
Changes to this
Privacy Policy
We may change this Privacy Notice
from time to time. This may be necessary, for example, if the law changes, or
if we change our business in a way that affects personal data protection.
Any changes will be immediately
posted on Our Site and you will be deemed to have accepted the terms of the
Privacy Policy on your first use of Our Site following the alterations. We
recommend that you check this page regularly to keep up-to-date.
BACKGROUND:
FilmingLife Academy (“Us”, “We”, or “Our”) understands that your
privacy is important to you and that you care about how your personal data is
used. We respect and value the privacy of everyone who visits this website,
www.filminglifeacademy.com (“Our Site”) and the FilmingLife Academy platform
(“Our Platform”) and will only collect and use personal data in ways that are
described here, and in a way that is consistent with our obligations and your
rights under the law.
Please read this Privacy Policy carefully and ensure that you
understand it. Your acceptance of this Privacy Policy is deemed to occur upon
your first use of Our Site. Also, you will be required to read and accept this
Privacy Policy when signing up for a Trial Account of Our Platform. If you do
not accept and agree with this Privacy Policy, you must stop using Our Site and
Platform immediately.
Definitions and Interpretation
In this Policy the following terms shall have the following
meanings:
Information About Us
Our Site and Our Platform are owned and operated by FilmingLife
Pty Ltd.
Registered address: PO BOX 931, Stanhope Gardens, NSW 2768 Australia.
Email address: [email protected]
Email address: [email protected]
What Does This
Policy Cover?
This Privacy Policy applies only to
your use of Our Site and Platform. Our Site and Platform may contain links to
other websites. Please note that we have no control over how your data is
collected, stored, or used by other websites and we advise you to check the
privacy policies of any such websites before providing any data to them.
What is Personal
Data?
Personal data is defined by the
General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as
‘any information relating to an identifiable person who can be directly or
indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms,
any information about you that enables you to be identified. Personal data
covers obvious information such as your name and contact details, but it also
covers less obvious information such as identification numbers, electronic
location data, and other online identifiers.
What Are My Rights?
Under the GDPR, you have the
following rights, which we will always work to uphold:
1. The right to be
informed about our collection and use of your personal data. This Privacy
Policy should tell you everything you need to know, but you can always contact
us to find out more or to ask any questions using the details in the 'How do I contact you' section.
2. The right to access
the personal data we hold about you. Part 13 will tell you how to do this.
3. The right to have
your personal data rectified if any of your personal data held by us is
inaccurate or incomplete. Please contact us using the details in the 'How do I contact you' section to
find out more.
4. The right to be
forgotten, i.e. the right to ask us to delete or otherwise dispose of any of
your personal data that we have. Please contact us using the details in Part 15
to find out more.
5. The right to
restrict (i.e. prevent) the processing of your personal data.
6. The right to object
to us using your personal data for a particular purpose or purposes.
7. The right to data
portability. This means that, if you have provided personal data to us directly,
we are using it with your consent or for the performance of a contract, and
that data is processed using automated means, you can ask us for a copy of that
personal data to re-use with another service or business in many cases.
8. Rights relating to
automated decision-making and profiling. We do not use your personal data in
this way.
For more information about our use of
your personal data or exercising your rights as outlined above, please contact
us using the details provided in the 'How do I contact you' section.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
What Data Do We
Collect?
Depending upon your use of Our Site
and Platform, we may collect some or all of the following personal and
non-personal data (please also see Part 14 on our use of Cookies and similar technologies):
·
Name;
·
Address;
·
Email address;
·
Telephone number;
·
Business name;
·
Payment information;
·
Information about your preferences
and interests;
·
IP address;
·
Web browser type and version;
·
Operating system;
·
A list of URLs starting with a
referring site, your activity on Our Site, and the site you exit to.
How Do You Use My
Personal Data?
Under the GDPR, we must always have a
lawful basis for using personal data. This may be because the data is necessary
for our performance of a contract with you, because you have consented to our
use of your personal data, or because it is in our legitimate business
interests to use it. Your personal data may be used for one of the following
purposes:
·
Providing and managing your Account
on Our Platform;
·
Providing and managing your access to
Our Site and Platform;
·
Personalising and tailoring your
experience on Our Site and Platform;
·
Supplying Our Platform for your usage
and services to you. Your personal details are required in order for us to
enter into a contract with you.
·
Personalising and tailoring Our
Platform and services for you.
·
Communicating with you. This may
include responding to emails, support tickets or calls from you.
·
Supplying you with information by
email that you have opted-in to (you may unsubscribe or opt-out at any time by
sending an email to [email protected]
·
Analysing your use of Our Site and
Platform and gathering feedback to enable us to continually improve Our Site
and Platform your overall user experience.
With your permission and/or where
permitted by law, we may also use your personal data for marketing purposes,
which may include contacting you by email with information, news, and offers on
Our Platform and Services. You will not be sent any unlawful marketing or spam.
We will always work to fully protect your rights and comply with our
obligations under the GDPR and the Privacy and Electronic Communications (EC
Directive) Regulations 2003, and you will always have the opportunity to
opt-out.
Third Parties whose digital tools we
use on Our Site and Platform may use third-party Cookies, as detailed below in
Part 14. Please refer to Part 14 for more information on controlling cookies.
Please note that we do not control the activities of such third parties, nor
the data that they collect and use themselves, and we advise you to check the
privacy policies of any such third parties.
Your FilmingLife
Academy Content
The Information you provide through our FilmingLife Academy platform, including
your photographs, films, comments and reviews is retained and can be used by
FilmingLife Academy in order to feature you on a connected social platform
(facebook and Instagram).
It is the responsibility of the user
to have collected consent by all subjects of their photos and films uploaded to
the FilmingLife Academy platform. All subjects in photos or films are assumed
to have consented to be published on the FilmingLife Academy, and also
consented to be used by FilmingLife Academy in order to feature you on a connected
social platform (facebook and Instagram).
If you do not wish for your content
to be featured on a connected social platform please contact us to opt out at [email protected].
How Long Will You
Keep My Personal Data?
We will not keep your personal data
for any longer than is necessary in light of the reason(s) for which it was
first collected. Your personal data will therefore be kept for the following
periods (or, where there is no fixed period, the following factors will be used
to determine how long it is kept):
·
For as long as you keep a paid or
trial account with Our Platform.
·
For as long as you remain subscribed
(have positively opted-in) in our emailing list and wish to receive news and
offers from us.
·
If none of the above is, then we will
keep your data for maximum period of two years following your initial
communication or signup/personal data submission.
How and Where Do
You Store or Transfer My Personal Data?
We share your data with external third
parties, as detailed below in Part 10, that are based outside of the EEA. The
following safeguards are applied to such transfers:
We will only transfer your personal
data to countries that the European Commission has deemed to provide an
adequate level of personal data protection. More information is available from
the European Commission.
Additionally, we use specific
contracts with external third parties that are approved by the European
Commission for the transfer of personal data to third countries. These
contracts ensure the same levels of personal data protection that would apply
under the GDPR. More information is available from the European Commission.
Where we transfer your data to a
third party based in the US, this may be protected if they are part of the
EU-US Privacy Shield. This requires that third party to provide data protection
to standards similar to those in Europe. More information is available from
the European Commission.
Please contact us using the details
below in Part 15 for further information about the particular data protection
mechanism used by us when transferring your personal data to a third country.
Do You Share My
Personal Data?
We may sometimes contract with the
following third parties to supply certain features of Our Site, Platform and
services. These may include payment processing, delivery, and marketing. In
some cases, those third parties may require access to some or all of your
personal data that we hold.
·
Stripe.com (online payments)
·
Google Analytics (website user
analytics)
·
Intercom (Customer help center and support tickets)
If any of your personal data is
required by a third party, as described above, we will take steps to ensure
that your personal data is handled safely, securely, and in accordance with
your rights, our obligations, and the third party’s obligations under the law,
as described above in Part 9.
If any personal data is transferred
outside of the EEA, we will take suitable steps in order to ensure that your
personal data is treated just as safely and securely as it would be within the
UK and under the GDPR, as explained above in Part 9.
In some limited circumstances, we may
be legally required to share certain personal data, which might include yours,
if we are involved in legal proceedings or complying with legal obligations, a
court order, or the instructions of a government authority.
How Can I Control
My Personal Data?
In addition to your rights under the
GDPR, set out in Part 5, when you submit personal data via Our Site and
Platform, you may be given options to restrict our use of your personal data.
In particular, we aim to give you strong controls on our use of your data for
direct marketing purposes (including the ability to opt-out of receiving emails
from us which you may do by unsubscribing using the links provided in our
emails, at the point of providing your details, or and by managing your
Account).
Can I Withhold
Information?
You may access certain areas of Our
Site without providing any personal data at all. However, to use all features
and functions available on Our Site and Platform you may be required to submit
or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14 of this policy.
You may restrict our use of Cookies. For more information, see Part 14 of this policy.
How Can I Access My
Personal Data?
If you want to know what personal
data we have about you, you can ask us for details of that personal data and
for a copy of it (where any such personal data is held). This is known as a
“subject access request”.
All subject access requests should be
made in writing and sent to the email shown in the 'How do I contact you' section.
We will respond to your subject
access request within 21 days and, in any case, not more than one month of
receiving it. Normally, we aim to provide a complete response, including a copy
of your personal data within that time. In some cases, however, particularly if
your request is more complex, more time may be required up to a maximum of
three months from the date we receive your request. You will be kept fully
informed of our progress.
How Do You Use
Cookies?
Our Site and Platform may place and
access certain first-party Cookies on your computer or device. First-party
Cookies are those placed directly by us and are used only by us. We use Cookies
to facilitate and improve your experience of Our Site and Platform, and to
provide and improve our products and services. We have carefully chosen these
Cookies and have taken steps to ensure that your privacy and personal data is
protected and respected at all times.
By using Our Site and Platform, you
may also receive certain third-party Cookies on your computer or device.
Third-party Cookies are those placed by websites, services, and/or parties
other than us. Third-party Cookies are used on Our Site for analytics and for
marketing purposes. For more details, please refer to the table below. These
Cookies are not integral to the functioning of Our Site and Platform and your
use and experience of Our Site and Platform will not be impaired by refusing
consent to them.
All Cookies used by and on Our Site
are used in accordance with current Cookie Law.
Before Cookies are placed on your
computer or device, you will be shown a banner requesting your consent to set
those Cookies. By giving your consent to the placing of Cookies you are
enabling us to provide the best possible experience and service to you. You
may, if you wish, deny consent to the placing of Cookies; however certain
features of Our Site and Platform may not function fully or as intended.
Certain features of Our Site and
Platform depend on Cookies to function. Cookie Law deems these Cookies to be
“strictly necessary”. These Cookies are shown in the table below. Your consent
will not be sought to place these Cookies, but it is still important that you
are aware of them. You may still block these Cookies by changing your internet
browser’s settings as detailed below, but please be aware that Our Site may not
work properly if you do so. We have taken great care to ensure that your
privacy is not at risk by allowing them.
(Cookie declaration last updated on
24/05/2018)
The following first-party Cookies may
be placed on your computer or device:
|
Name of Cookie
|
Purpose
|
Strictly Necessary
|
Expires
|
|
PHPSESSID
|
Preserves users states across page requests
|
Yes
|
When you close your browser
|
|
debug
|
Helps with the identification and resolution of potential bugs
|
Yes
|
When you close your browser
|
|
|
|
|
|
|
|
|
|
|
and the following third-party Cookies
may be placed on your computer or device:
|
Name of Cookie
|
Provider
|
Purpose
|
Expires
|
|
wordfence_verifiedHuman
|
Learnworlds.com
|
Used by WordFence to verify that interactions are coming from real
human users and not bots
|
When you close your browser
|
|
analytics/v1/observations/capture
|
api.leadpages.io
|
Used by site’s popups and download forms.
|
When you close your browser
|
|
centerVisitorId
|
js.center.io
|
Used by site’s popups and download forms.
|
Persistent
|
|
JSESSIONID
|
learnworlds.agilecrm.com
|
Preserves users states across page requests
|
When you close your browser
|
|
5q129tl640cemcatr8a01qfje1-agile-crm-guid
|
learnworlds.com
|
Used by Agile CRM to preserve user sessions across pages
|
5 years
|
|
5q129tl640cemcatr8a01qfje1-agile-crm-session_id
|
learnworlds.com
|
Used by Agile CRM to preserve user sessions across pages
|
When you close your browser
|
|
5q129tl640cemcatr8a01qfje1-agile-crm-session_start_time
|
learnworlds.com
|
Used by Agile CRM to preserve user sessions across pages
|
When you close your browser
|
|
5q129tl640cemcatr8a01qfje1-agile-original-referrer
|
learnworlds.com
|
Used by Agile CRM to preserve user sessions across pages
|
5 years
|
|
__cfduid
|
usefomo.com
|
Used by the content network, Cloudflare, to identify trusted web
traffic.
|
1 year
|
|
Fomo.hstry-count-since-first-event-10271
|
learnworlds.com
|
Used by Fomo for showing user notifications
|
Persistent
|
|
Fomo.hstry-first-timestamp-10271
|
learnworlds.com
|
Used by Fomo for showing user notifications
|
Persistent
|
|
Fomo.snv-10271-53613523
|
learnworlds.com
|
Used by Fomo for showing user notifications
|
Persistent
|
|
ci_session
|
refersion.com
|
Preserves users states across page requests
|
When you close your browser
|
|
AWSELB
|
learnworlds.refersion.com
|
Used to distribute traffic to the website on several servers in order
to optimise response times
|
When you close your browser
|
|
wistia-http2-push-disabled
|
wistia.com
|
Used for showing the Wistia video player
|
When you close your browser
|
|
loglevel
|
learnworlds.com
|
Used for showing the Wistia video player
|
Persistent
|
|
muxData
|
learnworlds.com
|
Used for showing the Wistia video player
|
20 years
|
|
statsQueue
|
learnworlds.com
|
Used for showing the Wistia video player
|
Persistent
|
|
wistia
|
learnworlds.com
|
Used for showing the Wistia video player
|
Persistent
|
|
__distillery
|
learnworlds.com
|
Used for showing the Wistia video player
|
1 Year
|
Our Site and Platform uses analytics
services provided by Google. Website analytics refers to a set of tools used to
collect and analyse anonymous usage information, enabling us to better
understand how Our Site and Platform is used. This, in turn, enables us to
improve Our Site and Platform and the products and services offered through
them.
The analytics services used by Our
Site and Platform use Cookies to gather the required information. You do not
have to allow us to use these Cookies, however whilst our use of them does not
pose any risk to your privacy or your safe use of Our Site and Platform, it
does enable us to continually improve Our Site and Platform, making it a better
and more useful experience for you.
The analytics services used by Our
Site and Platform uses the following Cookies:
|
Name of Cookie
|
Purpose
|
Strictly Necessary
|
Expires
|
|
_ga (2x)
|
Google Analytics: Registers a unique ID that is used to generate
statistical data on how the visitor uses the website.
|
No
|
2 years
|
|
_gat (2x)
|
Google Analytics: Used by Google Analytics to throttle the request
rate
|
No
|
When you close your browser
|
|
_gid (2x)
|
Google Analytics: Registers a unique ID that is used to generate
statistical data on how the visitor uses the website.
|
No
|
When you close your browser
|
|
collect
|
Google Analytics: Used to send data to Google Analytics about the
visitor’s device and behaviour. Tracks the visitor across devices and
marketing channels.
|
No
|
When you close your browser
|
|
|
|||
In addition to the controls that we
provide, you can choose to enable or disable Cookies in your internet browser.
Most internet browsers also enable you to choose whether you wish to disable
all Cookies or only third-party Cookies. By default, most internet browsers
accept Cookies, but this can be changed. For further details, please consult
the help menu in your internet browser or the documentation that came with your
device.
You can choose to delete Cookies on
your computer or device at any time, however you may lose any information that
enables you to access Our Site and Platform more quickly and efficiently
including, but not limited to, login and personalisation settings.
It is recommended that you keep your
internet browser and operating system up-to-date and that you consult the help
and guidance provided by the developer of your internet browser and
manufacturer of your computer or device if you are unsure about adjusting your
privacy settings.
How Do I Contact
You?
To contact us about anything to do
with your personal data and data protection please use the contact details
below.
Email address: [email protected]
Changes to this
Privacy Policy
We may change this Privacy Notice
from time to time. This may be necessary, for example, if the law changes, or
if we change our business in a way that affects personal data protection.
Any changes will be immediately
posted on Our Site and you will be deemed to have accepted the terms of the
Privacy Policy on your first use of Our Site following the alterations. We
recommend that you check this page regularly to keep up-to-date.